Privacy Policy - Business Waste Removal Mortlake

Introduction

At Business Waste Removal Mortlake, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, and business details to provide our waste removal services effectively. This information is essential for scheduling pickups, billing, and communicating with you about our services.

Non-Personal Information

We also collect non-personal information, including browser type, device information, and browsing behavior on our website. This data helps us understand how users interact with our site and improve our services accordingly.

How We Use Your Information

Your information is used to:

• Process and manage waste removal requests.
• Communicate with you regarding your service requests.
• Improve our services based on your feedback and usage patterns.
• Ensure compliance with legal and regulatory obligations.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your consent, such as when you participate in surveys or use third-party services.
• To trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• When necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data.

Your Rights

You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise these rights, please contact us through our secure channels.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience and gather information about website usage. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our site.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information as soon as possible.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent.
• The necessity to perform a contract with you.
• Compliance with legal obligations.
• Our legitimate interests, provided such interests are not overridden by your rights.

Automated Decision-Making

We do not engage in automated decision-making or profiling that affects you in a significant way. All decisions regarding your personal information are made with human oversight.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you promptly and take appropriate measures to mitigate the impact of the breach.

Your Consent

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes constitutes your acceptance of those changes.

Feedback

We welcome your feedback regarding our Privacy Policy. Any suggestions or comments can help us improve our data protection practices.